Clothing Shoes And Hats &Nbsp; Internet Services Topped

2012/1/25 18:19:00 5

Clothing Shoes And Hats Internet Services First

Yesterday, reporters in the city industrial and commercial bureau 12315 complaint reporting center saw that the staff were not usually busy.

It is understood that the three day of new year's Eve, the whole city

Consumption investment

The number of complaints decreased significantly compared with the same period last year.

Reporters at the center's large screen, at 1 p.m. on from January 22nd to 24th, a total of 619 complaints and complaints were received, including 69 complaints and 69 processing rates.

Center responsible person analysis.

Complaint

The top 5 items are clothing.

Shoes and Hats

Food, communications, tobacco and beverages and household appliances were 24, 20, 17, 14 and 11 respectively. The five service categories before the complaint were Internet, catering and accommodation, pportation, entertainment, sports and public utilities, 18, 14, 11, 6 and 5, respectively.

According to the analysis of complaints during the Spring Festival every year, there will be an upward trend in consumer complaints after the new year's Eve. When many people return to the Han Dynasty, businesses will also open their doors, and all kinds of consumption will increase.

During the Spring Festival this year, the 12315 command center changed the traditional way of answering consumers' complaints by telephone recording, and arranged 10 daily wiring staff to be on duty.

Period

Consumer rights protection channels are clear.