Telemarketing Crosses The Foreground.
Sale People make phone calls Sale I often get stuck at the front desk, and I don't know how to bypass the front desk. Here we will learn the 31 trick. Sale Tips PK front desk.
1. when looking for information, find the boss's name by the way and ask the boss directly when he calls. If the other person asks me who I am, I will say that his client or friend has a greater chance of finding it; (bosses friend / client (outside the business department) is better, such as: personnel recruitment, sales, marketing, advertising, purchasing.
2., we should prepare several phone calls from the company and use different numbers to fight. Different people will respond differently, so the chances of success are greater.
3. turn around an extension to ask again (not to turn 0 to manual labor). It may be pferred to the salesperson or personnel department so as to avoid the front desk, and then see how to communicate with the non front desk staff.
4. tell the front desk directly that the website is good, or that it is necessary to promote it, so that she can not refuse it!
5. if you think this client is very interesting, don't give up. You can find another colleague to fight for you. By the way, your colleagues can learn new ways.
6, the situation is serious (so that there is no right to deal with) for example: (for real estate companies) Hello, I have a building to rent, I hope to find your company boss talk, do not know your boss's last name? Another example: (to advertising agency) Hello, I am the Beijing evening news. Who is your company president? Let's talk to him about the agency.
7. Hello, I am. Www.51job Your company is registered with us for recruitment information. I would like to ask who is the legal person of your company? Because we need to check your credit standing.
8. exaggerate identity! For example: Hello, turn to Li general (big voice). I am Wang Zong of * * company.
9. (I used the two most dirty and shameless methods in History) to know the boss's surname Li A: Hello, this is + + company B: Hello, Uncle Li, is he there? I am his nephew!
A: Hello, this is * * company B: Hello, * * company, are you in * * building? I am an electrical company. You have a problem with your electricity bill this month. Please pfer it to the Ministry of administration, toddling. It's easy to turn around and deal with them. As long as you have the desire to conquer them, there is a way!
10. threat act!
For example, miss, this matter is very important. Can you decide? I'm in a hurry. I'll pfer it to your CEO at once.
Note: this method applies to buy domain names!
11.A: Hello... Is Lee there?
B: No, where are you A: my name is Quanzhou, my surname is Zhang, how much is his phone?
Voice is low. In general, the front desk will tell you the boss's cell phone.
12. front desk: where are you? Answer: Xiamen, just came to Fuzhou, there are important things to find your boss.
Front desk: I ask you where, which company?!
Answer: what is your family name, miss? I'm not used to asking questions like this. (tone strong, beat the table to speak), if not, just turn it in for me, and bring the cell phone if you are not there.
13.A: Miss Zhang, Zhang may have something urgent to find me. He has hit my cell phone. Is he still in the company now? I call back! Thank you!
14. Hello, everyone, I am a new employee of the Ministry of Commerce of Xiamen. Huang Tianrong, I hope to have a good communication with you. For the front desk, I think this method sometimes works well.
For the field, official: Hello, I am (Xiamen), commissioned by the relevant state departments, to find your general manager!
Local: I: "Hello, general manager".
Miss: "what's the matter with you?"
I: "yes"
Miss: "which unit do you belong to?"
I said, "I am Huang Tianrong."
Commentary: miss will surely think we are familiar with the general manager when she hears our name. This method is really good. Try it!
15.1) a lot of soil bosses here in Huizhou, I will directly say, "is the boss there? How much does he telephone? "
2) sometimes when I know the boss's surname, I will say, "is Mr. Wang in?" If not, he said, "has he come over to our company?" Why hasn't it come yet? How many cell phones? "
16.“我是**路邮局的,请问你们公司的全称是*******,总经理是***,我现在找他核对一下……。”一般广州这边这种方法比较有效,还有假装政府机关或银行等
17., I am Zhou Tongbin of Xiamen branch. I am very honest about the front desk, but I respect her: Miss Wang, you are early! I am Zhou Tongbin of China enterprise network. I contacted Mr. Li yesterday. I wonder if you could arrange for me this morning or afternoon, and call Li general. It only takes 2 minutes. Thank you!
18.我通常是用国际采购商的身份找相关负责人或老板。有时我会留下另一个手机给她们让他们叫老板来找我!
19. Hello, I am the XX Office of the national Internet Information Center, calling your boss to answer the phone!
20. in Wuhan, a lot of people are nosy and have to ask questions. In fact, they do not ask the same result, so the more she wants to know, the more I am dragging, and generally speaking, is * always absent? Who are you? I am a friend of his. What's the matter with him?
A little private matter, is he not there? Then she gave it to the boss. Or she would say, he's not here. Then you told me his cell phone, I lost his number, thank you, something urgent.
21. if I want to find a boss, I will generally say that it is a plator of foreign businessmen, and then take the boss's name and cell phone. This method still works well. You can't try it. For example, Hello, a German company has seen your company's English page (supply and demand information) and your company boss. What is your boss's cell phone? Is he there?
22. "Hello! XX company? We are the economic and Trade Commission of the municipal government. We have an important economic forum to invite the person in charge of your company. Please send it to him. We will confirm with him on specific matters.
Because last month our Guangzhou company just had such a large event, I got many names and telephone numbers of the boss through this phone.
23. after knowing the name of the company's boss (male), please ask a man to pick up the phone: I'm looking for * * * (by calling his name). Be not in? What's his cell phone number? Who am I? I drank together yesterday. (very reluctant tone)
24. what is your general manager's last name? I forgot. Yes, last time he said to me: call him again after a while. So I'll call him today. Will you help me pfer to the general manager's office? Thank you!
25. please find the total. Why not? Isn't it right? Let me call this time today. When do you think he will be back? This is very important. Is his cell phone 138 or 139? You tell me, I'll remember.
26. Hello! I am Pang Yu from Shenyang branch. I usually tell the front desk lady: "I know you are very embarrassed. Every day you receive many kinds of phone calls. It is hard to make sure that the phone should go to the boss. I have had such an experience. I understand you very well. At the same time, I also tell you that I call your boss is a very important thing for your company. We must get in touch with your boss immediately. Please help me find it now.
27. claiming to be a bank's needs and X general check information, or if there is something wrong with the deposit, we should notify X general. (the front desk usually doesn't dare to ask the boss about the money.)
28. Hello, I am a certain reporter. (I have a reporter card) I want to discuss something with your boss.
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