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Don'T Say Five Things On The Negotiating Table.

2014/11/12 16:22:00 22

NegotiationLanguageCommunication

First, direct criticism.

This is a common problem for many salesmen, especially those who have just been engaged in the sales department. Sometimes they do not talk through their brains and blurt out that they hurt their customers.

Although the salesperson has no intention of criticizing and criticizing, he just wants to make a round and have a start, but he doesn't feel comfortable with his customers.

Second, aggressive language

We can see this kind of scene frequently. The salesmen in the same industry have aggressive words to attack their competitors, and even some salesmen say their opponents are worthless, so that the whole industry image is not ideal in people's minds.

Most salesmen lack rational thinking when speaking these offensive topics, but they do not know whether they attack people or things.

As a salesperson, we should try to put an end to it. The best thing to do is to avoid talking, and it will be good for sales.

  

Third, over exaggerating products.

function

Do not bragging about the function of the product! This false behavior will be clear to the salesperson if it is used in the future.

We must not exaggerate the function and value of products because we want to achieve sales results. This will inevitably bury a "time bomb". Once disputes arise, the consequences will be very difficult.

Some salesmen actually do this. It is obviously that the cash value of the policy when they are 69 years old is 65 years old. The cure rate for certain ear diseases is only 72%, but it is said to be 92%.

Let's take a look at the following story and feel that overselling is just a bad thing for sales.

  

Fourth,

Privacy

Dealing with customers is mainly to grasp the needs of customers, rather than talking about privacy in a big way. This is also a common mistake made by salesmen.

Some salespeople may say, I say my own privacy problem, so it can be.

How do you know that customers are people who like to listen to your private lives? In other words, when you talk about these privacy, you often bring many subjective opinions and opinions, while others may be contrary to the values of your customers.

Privacy is only a way to go further with customers.

  

Fifth,

Indecent speech

Everyone wants to be with a well-educated, hierarchical person. On the contrary, he does not want to associate with those who are "rude".

Similarly, in sales, indecent remarks will have a negative impact on sales.

For example, when selling life insurance, it is best to avoid such words as "death" or "death".

The indecent speech will greatly reduce the personal image, and it must be avoided in the sales process.

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