Footwear Complaints Have Increased, And Shoes Have Been Bought More Recently.

Before the Spring Festival, Mr. Wang in Dan Ling County bought a pair of leather shoes at a brand shoe store in our city, but before the first month of the month, fifteen, the new shoes were opened.

Recently, reporters learned from the municipal Consumer Council, recently, they received complaints about footwear high.

It should be noted that most of the shoes that are being complained are from some brand stores.

According to the staff of the Municipal Council, the footwear complaints are mainly focused on the quality problems such as opening glue, jewelry falling off, opening line, desizing and decoloring, breaking the bottom section, and not following the after-sales service of the merchants.

For the problem of shoes frequently appearing in brand shoe shops, the staff of the city council analyzed that because of the increasingly fierce competition in the footwear market, some brand shoe shops not only sold a certain brand of shoes for the sake of interests, but also bought some shoes with lower prices, which greatly reduced the cost and occupied the market at low prices, resulting in a decline in the quality of footwear.

In addition, when consumers purchase footwear products, businesses do not introduce the texture of goods to consumers in real terms. After quality problems, businesses with poor service and low integrity often resort to various reasons and do not assume their responsibilities, so they do not solve the problem in time, thus causing disputes.

The staff of the Consumer Association reminded consumers that when choosing footwear products, there was no mistake in choosing a brand store, but it was necessary to check whether the shoes were in line with the brand.

In addition, the "three package" card (or credit card) and sales voucher system are used in the sale of footwear products, and the footwear products handled by non quality problems, such as sales inventory, season change, clearance, discounts and promotional activities, shall not be exempted from the "Three Guarantees" responsibility.

Therefore, consumers purchase footwear products, should keep good "three pack" card (or credit card) and shopping invoices, so as to safeguard rights when quality problems arise.

However, there are five cases that do not carry out the "three package", which needs to be noticed by consumers. One is the disposal of defective or defective products, the other is that sales and other vouchers are not in conformity with the commodities or are altered; three, it is improper dress, self repair or man-made destruction; four is more than the "three pack" period or no "three pack" cards and sales vouchers; five is the "law and regulations" and the state regulations exempt from the "three package" responsibility.

Wang Xiaonan: editor in charge