Lawyers Receive "After Sales Service".
< p > "Wu lawyer, Hello, I am a member of the Zhabei District procuratorate. Please evaluate the marking service we provide."
Recently, Wu lawyer of Shanghai City Ying Ke, < a href= "//www.sjfzxm.com/news/index_c.asp" > Office < /a > has received a return call from Zhabei District Procuratorate of Shanghai.
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< < p > to effectively protect the lawyer's < a href= > //www.sjfzxm.com/news/index_c.asp > practice right < /a >, the Institute has explored the establishment of the "window reception evaluation system", stipulates that during the 5 working days after the counsel comes to the hospital, it will conduct a return visit by telephone, understand the lawyer's satisfaction with the service attitude and content of the service, the knowledge of the online booking examination, the information push of the case process, and the opinions and suggestions on improving the lawyer's reception work by the procuratorial organ, and check the reception quality of the window through data verification, and collect feedback.
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< p > the "window reception evaluation system" launched by the hospital is praised by lawyers as the "after sale service" provided by the procuratorial organs, and Wu lawyer is one of the beneficiaries.
Not long ago, his cell phone received a reminder message, "your 14...
457 (apply for serial number) case process inquiry appointment has been approved through...... "
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< p > through this service, Wu lawyer can instantly get the process information of her entrusted case in < a href= "//www.sjfzxm.com/news/index_c.asp" > procuratorial link < /a >.
Wu received a full score when he received a phone call from the hospital.
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The introduction of "P service" brings more "surprises" to lawyers' practice, and the continuous improvement of "old services" also brings better services to lawyers.
In a return visit, a lawyer mentioned that the use of the "speed meter" reproduced the way to rewrite the CD-ROM to improve the efficiency of the lawyer's marking, but sometimes lawyers would go directly to the detention center after reading the book, unable to bring the laptop to watch the disc, hoping to increase the copying service.
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< p > but the prosecutor of the hospital also noticed that because the evidence in the files was secret before the trial, the "speed meter" camera was used to mark the picture, and when it was printed, there was a watermark of "lawyer marking" to prevent disclosure.
If you increase the copy service, you must take the necessary anti disclosure.
To this end, the Academy enacted a special seal for marking and copying, which not only facilitates lawyers but also prevents disclosure.
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< p > Sun Songjun, director of the case management department of the hospital, said, "the significance of the return visit is to collect lawyers' opinions in time, analyze the feasibility of solving problems, and implement corrective measures. This is what we need to do with the concept of" after-sales service "to do the work of lawyers.
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< p > it is understood that since February 2014, the hospital has accepted 71 lawyers' examination papers, conducted 38 visits, collected 7 feedback opinions, and formulated 3 corresponding corrective measures.
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