The Quality Problem Of Yi Kang Shoes Is Refused To Be Replaced, Contrary To The Consumer Protection Law.

< p > spend 438 yuan to buy double skin "a target=" _blank "href=" //www.sjfzxm.com/ "> shoes < /a >, results wearing a week after opening and breaking, after repair for more than a week, leather shoes and mouth.

In the morning of March 18th, Mr. Wang, who lives in Lushan Mountain County, told reporters about his experience.

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< p > Mr. Wang told reporters that his shoes were bought in February 9th this year in the Lushan Mountain County Xiangyang Road, Yi Kang shoes shoes store, but the Spring Festival has not yet been over, new shoes will appear glue, broken line and so on.

"At that time, I looked for the shop owner, and the store was on holiday.

In the 15th day of the first month of the Chinese lunar calendar, I looked for them again, and the shop owner said, "wait till the end of the festival."

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< p > Mr. Wang told reporters that a few days later, he found the store again, and the shop owner promised to repair shoes for him.

But after wearing it for less than 10 days, the shoes were again open and broken.

He turned to the store to ask for a replacement or return, and was rejected.

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< p > March 19th morning, the reporter came to this shoe store to interview.

"According to the" three package "requirement, we can only repair it for him.

Ms. len, a shop manager of the Yi Kang shoes store, pointed out the quality "three packs" of the "Yi Kang group monopoly credit list", explaining to reporters that the problems such as glue breaking and disconnection occurred within three months. They could only be repaired; if there were problems such as broken bottom, section, serious paint loss and size difference in a month, they could be exchanged; if there were serious problems found within a week after the purchase, they could be refunded.

The shopkeeper said Mr. Wang's shoes could only be repaired.

For shopkeepers, Mr. Wang said he could not accept it.

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< p > "according to the relevant laws and regulations, the performance fault occurs within 7 days from the date of the sale of the product, and consumers may choose to return, replace or repair the product. Failure occurs within 15 days from the date of sale, and consumers may choose to replace the goods or repair them."

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< p > yesterday morning, Li Wanfu, a lawyer from the 148 law firm of Lushan Mountain County, told reporters that the law of the People's Republic of China on the protection of consumers' rights and interests also stipulates that consumers can claim damages from sellers when their legitimate rights and interests are damaged when buying or using commodities.

Mr. Li believes that Mr. Wang's request for replacement or return to businesses is not excessive.

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