The Quality Of BELLE Women'S Soles Is Uninsured &Nbsp; Several Times They Are "Hornets Nest".
October 26th, "
BELLE
"The shoes are not as beautiful as their names, and the soles are too trampled".
Women's Shoes
Less than a month, shoes will rot into "hornet nest" experience.
Sole of BELLE shoes
Netizens complain: new shoes are worn several times.
According to Ms. Zhou, she bought a pair of autumn new high leather waterproof belt buckles, deep leather shoes for women's shoes in the two floor of a large department store in Loudi in September 25th, paying 483 yuan in September 25th.
"Wearing only a few times, the soles are all small holes in the sand, like" hornet's nest ". Ms. Zhou said that she had never bought BELLE shoes before, but after listening to her colleagues, she bought it." I never thought that the first time I bought BELLE shoes would encounter such a problem. "
Zhou said, the material of the sole is not beef tendon, but soft and foam like material. You can dig the next piece with your hands. You can see that there are many small holes in the bottom of the front foot of the shoe through the physical pictures sent by Ms. Zhou. Some small holes are embedded in the eyes of some holes.
The shopping ticket picture shows that the opening time is September 25, 2011.
"I go.
Market
The counter asked them for advice, and the counter service staff said that the material of this shoe was just like this. It was caused by careless walking. If you don't like the sole, you can add a piece of your front palm. "Ms. Zhou said that the reply of the counter staff was very indignant." four, five hundred pairs of shoes and women's shoes are bad. The salesperson even said, "not satisfied, go to the consumer association to complain. The phone number is 12315 '. It has never seen such a business!" {page_break}
BELLE responded: netizens complained that special cases were handled according to the "Three Guarantees" regulations.
In October 19th, Miss Wang, a customer service center member of Changsha branch of new Belle footwear industry (Shenzhen) Limited, said that according to the shoe number BKVJ9Y1DDU1 inquired by the netizen, the shoe sole of the lady's shoes was made of polyurethane material, and there were traces of hard objects.
"This kind of sole has a life span of 2 years, and it can not be stained with acid, alkali, oil or hard objects."
She suggested that Ms. Zhou go to the quality inspection department for quality assessment. If there is any quality problem, it can be handled according to the "three package" Regulations of the state.
Lawyers say: if quality problems can be compensated.
Cai Weihua, a full-time lawyer of Hunan man and law firm, said that the product quality law and the consumer rights protection act all contained the "Three Guarantees" provisions of "refund, replacement and repair". Ms. Zhou bought BELLE shoes less than a month, and the phenomenon of rotten bottom appeared. It could be reflected to BELLE departments and demanded identification.
If the quality of shoes is a problem, BELLE should deal with it according to the state's "three package" regulations and give some compensation. If Miss Zhou is responsible for personal storage or use reasons, the BELLE company will not be responsible.
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