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Lack Of Capacity In Spring Pportation And Loss Of Express Delivery And Online Shopping Market

2011/1/22 17:29:00 586

Spring Express Online Shopping Market

As the Spring Festival is approaching, many consumers choose the new year's products online carefully, and sellers also play the signs of spike.

Shenyang's Xiao Zhou is also a member of "Amoy guest". It can be told by sellers in Beijing when shopping online: "as the Spring Festival holiday is approaching, the courier can only be sent from Beijing to the same city from January 20th, and the E mail or EMS of the post office will all be sent out of the field.

There is no guarantee of limitation, nor can it be guaranteed before the year. "


From the explosion warehouse to wait, to express the "slow delivery", now near the Spring Festival, express is on the verge of "paralysis."

Yesterday afternoon, most of the local Taobao sellers in Shenyang received a notice of suspension from the courier company.

Seller Liu has just been Ru Da express refused to ship to Beijing and Guangzhou, and did not wait for her complaining. In the morning, another courier courier who answered the normal connection also brought her the news of the outage, even the phone call of the courier company who was always in contact with the company was turned off.


[status quo]

online shopping

Encounter "stop"


After being rejected by the seller, Xiao Zhou asked another company selling Xinjiang specialties.

shop

The reply is still "no guarantee of delivery, and year-end suspension, no deliveries, only after the scheduled delivery."

Reporters saw on Taobao, almost all businesses have played a "holiday" notice, and the location of the temporary delivery can be clearly marked out.


Xiao Wang, owner of Taobao online, showed reporters the information sent to him by yesterday's courier companies.


As the Spring Festival is drawing near, some express companies have stopped sending services. The notice of the time of delivery is now as follows:


1, the deadline for STO's delivery is January 20th, and the deadline for Jiangsu, Zhejiang and Shanghai has not yet reached the deadline.


2. The deadline for delivery is January 19th, and the deadline for Jiangsu, Zhejiang and Shanghai is January 25th.


3, the deadline for delivery of SF express is January 30th, but not more than 40 kg in Heilongjiang, Xinjiang and Inner Mongolia.


4, EMS, E Po Po is currently receiving normal distribution.

EMS generation

Receiving goods

The fee is 10 yuan.


"It seems that we should have a rest, and the couriers will not be able to deliver it." after hearing the above notice, Xiao Wang sent out this exclamation.


"Yesterday, the express delivery order was still received. Today, I told me not to answer it.

Shen Tong also answered, but it was clear that it could not guarantee time.

Sellers in Shenyang are also encountering frequent "no delivery".


[buyer] online shopping is not hard to deliver.


More than 10 days before the new year, today Express has become "slow delivery", or even "stop delivery". Buyers who are still waiting for express mail after shopping online are very worried.


"On the 15 of this month, I bought ten pieces of clothing from the Internet, which usually arrived in about two days.

I think there will be more people buying things at the end of the year, and the express will be slower, but I didn't expect it to be so slow.

Originally prepared to buy some dried fruits for the new year, but according to this situation, if you buy it now, it is good to estimate that fifteen of the first month can be eaten! "Ms. Wang, a buyer of Shenyang, was informed that the delivery company would be out of service and was worried about whether its parcels could be delivered in time.


In the same way, seeing that the Internet is cheaper than the counter, 50 yuan more money can also buy cosmetics, which is not to buy, but also let the house girl Lu Jing be annoyed: "Shenyang is not even within the scope of the package, but even the general express is not there! It also needs to pay an extra 15 yuan!" Lu Jing seldom goes shopping. She likes to sell the brand cheap goods on the Internet.


Every week, Ms. Li, who delivers the internal documents to the national customers, is also very depressed: "the courier will not accept the documents, the documents will not be sent out, and it will be delayed."


[seller] watch the shop waiting for the loss.


Express delivery, not only let buyers scratching their heads, but also make sellers very depressed.

"Yesterday, an order was sent to Urumqi, but the courier who came to pick it up said that they had not shipped the goods to Urumqi at present, except for the nearby Zhejiang and Shanghai.

A Shanghai Taobao seller said.

In desperation, she can only recommend EMS to the buyer or cancel the order.


A Taobao blue diamond seller told reporters: "I am a lower seller on the Taobao Internet level. Orders are not many every day, but the current outage situation has a great influence on me.

In recent days, there are basically more than 10 missing items per day. Unless urgent supplies are needed, buyers will choose the express way of EMS.

Because the postal EMS will not be suspended during the Spring Festival, but the freight rate is slightly higher than that of the express company, so in general, buyers will cancel the order if they are not in a hurry.

If I calculate net profit in this way, I earn at least more than 1000 yuan a day.


Under the introduction of the blue diamond seller, the reporter found a crown seller who runs the clothing.

She told reporters that she had a clothing factory, wholesale and retail at the same time.

According to the current sales situation in her store, the average daily wear of 100 clothes is about 3000 yuan, and the net profit is about 3000 yuan. Due to the outage of express delivery, she loses at least sixty or seventy orders per day. It is normal to lose more than 100 orders a day on Sunday and Sunday.

According to the previous average profit, the loss of net profit will reach 2000 yuan per day, and the daily loss will rise to 3000 yuan on Saturday and Sunday.

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[investigation] most of Shenyang's express delivery is suspended.


After hearing the news of the express suspension, the reporter contacted the Liaoning Shenyang branch of several express companies such as Shun Feng and tanton for the first time.


Yuantong company recently received notification of outage in some areas, such as Gansu, Ningxia, Qinghai, Hebei and some other remote areas, which have ceased sending goods to Shenyang. But Shenyang can also send express to these areas, and the specific downtime is still waiting for notice.

At the same time, Shenyang has stopped the express delivery service to two or three cities in some provinces.


Shun Feng company: at present, Urumqi, Hohhot, Baotou and other places have stopped the express delivery.


Rhyme company: from 20, began to suspend express pportation services to Beijing, Guangzhou and other places.


What are the arrangements and measures for these courier companies? The reporters have made many calls to the headquarters of the companies, but they have been showing a busy line.


[deal] no need for express delivery.


Some sellers began to change their business models in order to make up for the economic losses caused by the express delivery.

"Although the express delivery is stopped, we can not stay idle.

Besides express, there are no buses. "


In recent days, Shenyang seller "lucky warm hut" received an order from Dalian. Although it is only a few hours' drive, it is a matter of days when the goods are to be shipped from Shenyang to Dalian.

As the seller has just started business, I heard that the express delivery was slow and near the outage. In order to earn more credibility for her, she took another way to choose tiger jump express as a pport tool. Not only was the time fast, but the price was not much more expensive than the normal delivery.


At the same time, many buyers and sellers in the same city also use different ways such as door-to-door purchase and so on.

"This method not only can inspect the goods face to face, but also save time, and it also saves the express fee from the price.

In the past, express delivery had at least four or five yuan, and now it takes two yuan to pick up the goods and the bus is enough. "

A Taobao buyer said.


[analysis] labor shortage occurred before the Spring Festival.


The first thing to do every day is to go to the doorman's office to find her own parcels. In the past three days, Ms. Zhang has developed this "good habit".

"The soya bean milk machine bought in January 16th, the city express, has not arrived today. The seller is in the vicinity of the south tower, taking a taxi for half an hour.

Express has gone 4 days! "


At present, buyers of Taobao have only two feelings when buying online - they can not buy or receive.

In addition to being unable to buy things due to outage, it is also unable to receive mail because of slow delivery.

The reason is that, besides the concentration of online shopping, the weather is also an important factor leading to delays.

It is understood that the recent bad weather in the south, and now often suffer from meteorological disasters such as freezing rain, resulting in many express companies are afraid to guarantee pport time.

A Urumqi food store owner told reporters that her commonly used courier company had suspended shipments in various outlets in Xinjiang. "The weather is so bad that goods can't get in and out smoothly. We can only switch to other express, but the freight will be higher."


"Winter flights and railway pportation are not ideal enough, which is very easy to cause the express delivery is not in time. The goods are stored in the warehouse and can only be sent slowly."

The shopkeeper said, "now it's normal for city express to take 35 days."


"At present, many express companies in Shenyang have stopped issuing business, such as Tantong and Shentong."

A courier company staff said that the outage was relatively sudden. In fact, it was not only Shenyang, but most of the remote cities such as Ningxia and Gansu had been suspended for a long time.

In the past year, the Spring Festival Express's centralized stoppage was usually around twenty-six in the new year, and a week earlier this year.

{page_break}


"Burst warehouse" is that goods are hoarded so much that they can not be sent out or delivered.

In desperation, we can only stop early. "

The staff said, "recently, I heard that many buyers complained about the problem of express delivery. In fact, there will be a backlog of express products during the two sections of the year. This year the situation is quite special."


In addition, the reporter also learned that another reason for the outage is that the courier companies employ more than 3 migrant workers to catch up with the end of the year. They all need to go home early to buy the new year's goods, and because the delivery itself is very hard, the volume of business has surged to the usual level of between two and 4 times. Wages have not been raised accordingly, and many of the dispatched staff have played a retreat.

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