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How To Do Well Shop Owner?

2010/11/11 10:59:00 24

Online Shopkeepers Control Their Emotions And Diligence.

First, service first.


In order to do anything, we must put the service in order. We Taobao people are facing computers and customers all the time. Sometimes it is hard to wait for a client, no matter how difficult the other party is, or whether the other side is an effective customer or a potential customer, we should maintain the proper service level.

The best way to communicate with customers is to use "honorific" and other honorific words. This gives customers the feeling of respecting each other and gaining recognition.


Second: full of passion


We do it every day and continue to do it at sunset.

Many times, the initiative to promote sales, is indeed a wall of countless, we are a network promotion salesmen, once a blow to the customer's trust, no passion, then self-confidence will be seriously damaged, once there is no passion, starting Taobao will not be so handy, and even how to promote will not bother to go, recommend that you read more inspiring books, can greatly enhance the enthusiasm of people.


Third: honesty

Keep promise


Third: business integrity is the embodiment of modern business civilization.

To be a Taobao, we must be honest and trustworthy. Honesty and trustworthiness can enable us to get more customers' recognition. As time passes, we will become a repeat customer. A repeat customer can create many profits for himself.

So we are honest and trustworthy, which will bring us a lot of loyal customers.


Fourth: loyal customers


Fourth: loyal customers, we must do it and do well.

When our credibility is not high, popularity.

Not prosperous

At that time, we should better be loyal to every customer, so that customers can get more things in our consumption. Good quality and low price are the most perfect in the market paction. Then we use our service to exchange the rewards we deserve, so that we can get the recognition of customers.


Fifth: adaptive rules


Fifth: Taobao should act in a timely manner, adjust the strategy in time according to the change of rules, and must not complain about the policy here. In Taobao, we must abide by the Taobao trading rules.

We must hand in the consumer protection, otherwise we will not be able to search for losses or ourselves.

We should be familiar with Taobao's rules of commodity release, trading rules, and understand Taobao's policies. We can study well without business.

Allowing yourself to master first-hand information is good for store development.


Sixth: diligence and dedication


Now every night, the woman is resting at around 3. Ha, when you have a client, you can give your customers the best service and guide the opening process of the novice.

When you have no customers, you have to think about how to promote it. Others may see a successful aura, but you can't see the cost behind it.

Long time bubble forum replies, this helps to improve their popularity and popularity, the so-called "become famous all over the world".

In the world of the Internet, the diligent promotion to make a network of red people, then how to worry about the business?


Seventh: control emotions


Every day Taobao will encounter unpleasant things. Many customers come to consult a lot.

problem

But they don't buy it.

A lot of sellers will be depressed and even angry. This will be bad. Once the customer will not patronize again, we should learn how to control their emotions, not arrogant and impetuosity, help each customer patiently, answer the customers' questions, even if they do not buy, it does not matter.

Controlling your emotions can give you higher praise.

Why does fame go out of business?

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