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Analysis Of Common Problems In Communication In Enterprises

2013/12/27 11:26:00 16

Enterprise CommunicationCommunication SkillsCommunication Methods

< p > communication as a culture within enterprises has been attached importance to by enterprises. Some enterprises have promoted communication to management at strategic level. The importance of communication is self-evident.

The phenomenon of < a href= "//www.sjfzxm.com/business/" > "three no" is put forward by Mr. Yu Shiwei, which is < /a > > a href= //www.sjfzxm.com/business/ > the most popular and direct explanation of the problems existing in modern enterprise communication.

< /p >


< p > < strong > 1. There is no courage to communicate upward: < /strong > /p >


< p > literally explains that subordinates are not brave enough to communicate with superiors and lack initiative.

Generally speaking, managers have to consider a lot of things, many times can not control their own initiative, so often ignore the communication with subordinates.

There are two main types of communication: "/p".


< p > 1. when you have good proposals or plans, you dare not or do not want to communicate with leaders.

There are two kinds of people in this phenomenon: one is often subordinated by the leadership, the other is the person who is afraid of being led by the leadership. The former is an overconfident person. He is usually too eager to show himself in front of the leader and lacks a comprehensive understanding of the problem. After being denied several times by the leader, he is unwilling to make any "contribution". The latter is a person who lacks self-confidence. He is worried that his proposal will be negated by the leadership, which will affect the leader's initial impression of himself, unwilling to do "unnecessary risk", and some creative ideas will be slain.

< /p >


< p > 2. when finding potential or existing problems during implementation, do not report to superiors in time.

One is a person who relies too much on leadership, and the leader will not be wrong, because he is the leader who thinks the most carefully and makes more accurate judgments. If he feels the problem, he will say, "don't worry, the day falls down and the leader is there." do you say he is good? Actually, he lacks responsibility; one is his own way of doing things, most of which are reflected in the "no military orders outside", and there is no opinion on the deployment plan of the superiors.

Communication at this level is based on the premise of trust of the superiors, believing that their subordinates can be competent for this position or task, and when they encounter problems, they can reflect them in time. For example, parents now generally call their children on the phone: father, mother, I have no living expenses, father and mother send my clothes...

Nothing! Never call!! < /p >


< p > in fact, when we communicate with each other, we should consider the problem from the perspective of an enterprise, shift our vision from a leader's perspective to a larger, deeper and deeper level of enterprise, and the mentality from "responsibility to leadership" to "responsibility to the enterprise" can overcome the obstacle of "going upward."

< /p >


< p > strong > two, horizontal communication without lung: < /strong > < /p >


< p > communication between departments and peace levels lacks sincerity and no inner voice.

There is no sense of service and positive cooperation between departments.

< /p >


< p > why is the interpersonal relationship of our domestic enterprises sometimes complicated? It is mainly manifested in the complexity of communication between departments.

At lunch time, the Department (people) in this department (people) talk about the Department (people) do not cooperate, the Department (people) complains of the lower efficiency of this department (human) lower level, you have opinions or know your shortcomings and shortcomings, I may have told all the people of the company, that is not to speak to you face to face, when meeting you smile, when the nod nodded, in fact, I have a contradiction with you.

There are two ways of horizontal communication without lung: < /p >


< p > 1. "avoidance". The biggest problem in horizontal communication is that I don't talk with you. You and I don't talk about it, and you have a knot in it. I told the Department of administration, I told the director general, I told the purchasing department, when you asked me to do something, I played stupid and pretend to be confused; < /p >


< p > 2. "kickball style": you help me, "well, these days for you to handle", a few days tell you that this is the responsibility of other departments or need other instructions and other shirk behavior.

The fundamental reason for the difficulty in communication between departments is the loss of the compulsion of power, and who does not obey anyone. What is it? < /p >


< p > to solve the problem of "horizontal communication without lung", enterprises should first review whether the organization of the company is reasonable or not. In addition, the departments should actively establish the relationship between suppliers and customers, actively cultivate awareness of service among other departments, and sincerely assist in joint efforts to achieve the goals of the enterprises.

Another way to solve this problem is to build up a total explosion to a certain extent.

Today, everyone is face-to-face, and people all over the world know it. Today I have to ask.

This way is somewhat negative.

We can only adopt a positive way to pull down the problem of face to face "a href=" //www.sjfzxm.com/business/ "active communication < /a >.

< /p >


< p > < strong > three, downward communication no heart: < /strong > /p >


< p > superiors do not have too much mood or time to communicate with subordinates, and can not timely guide and amend their subordinates. This has caused the managers of today's enterprises to spend a month to recruit new staff, and do not want to take 2 days to communicate with their subordinates.

< /p >


< p > 1. many managers like to be superior and lack the initiative to communicate with their subordinates.

Everything likes to command, ignore a href= "//www.sjfzxm.com/business/" > communication management /a >, a lofty attitude, like air command; some managers are subjective and arbitrary, a person has the final say and can not listen to subordinates' opinions.

They should not listen to their own wrong criticisms. They do not understand the communication between the upper and lower levels. If the opinions and suggestions of the subordinates are ignored or indifferent, they will be discouraged from their enthusiasm and responsibility to the enterprises. The subordinates will be passive and depressed, and the lower level will not be able to communicate with each other. If so, when the emergency happens, the staff will be indifferent and enthusiastic and motivated when they need to make ideas and find ways to tide over the difficulties. < /p >


< p > 2. without communication skills with subordinates.

For managers, though "picking up problems" has a unique role in human resources management, we must emphasize ways and means. We must pay attention to ways and means. We must not go to extremes. "Picking up bones in eggs" will be counterproductive. Finding fault must be practical and realistic. In the process of reproach, we should inform employees of ways to improve and strive for goals. In the process of "whipping fast cattle", we will not bruise the pioneering spirit of talents. Another middle-level manager of enterprises is unwilling to communicate with their subordinates for potential reasons.

As a manager, he has the right and obligation to communicate with his subordinates voluntarily, and he knows the responsibility of training subordinates.

So we must manage modern enterprises well.

It is necessary to continuously strengthen information exchange, exchange information and exchange feelings among employees. Employees know clearly the company's policies, policies and situations, and keep their direction unchanged.

< /p >


< p > to improve the performance of enterprises and improve the job satisfaction of all employees, we should establish an appropriate communication balance between managers and subordinates, overcome the "departmentalism" tendency of horizontal communication, and improve work efficiency, so that enterprises can develop healthily and perfectly.

< /p >

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