Lenovo Notebook Turned "Bomb" &Nbsp; Recall Is Still To Be Studied

School allotted

A notebook becomes a burning bomb

In the early morning of November 15th, Chang teacher of No. 1 middle school in Juye County of Shandong province was on duty at school. A colleague rushed into the office in a flurried way and told him that he had a fire in his house. When he got home, he found that his home had been burned into a broken cave, and furniture, electrical appliances and his books were all destroyed. Overnight, all two of the couple's property was left on the clothes.

Both husband and wife are at school.

After investigation, the ignition point came from Chang's notebook. In November, 15 of the daily teachers went to the home to charge the laptop before they went to the unit.

After learning about this, Chang teacher was scared out of a cold sweat. The original "burning bomb" notebook was not bought by himself, but the school's unified purchase and distribution of teaching notebooks, is a famous brand product.

Special notebook for CPPCC members

Lenovo Zhaoyang E43 notebook is very familiar with the name. In 2010, this notebook was once referred to as the first choice notebook for government procurement, and was distributed to the CPPCC members as an office product at the two sessions of the year. According to relevant media reports, during the two sessions of the NPC, the national political association adopted strict selection and quality testing to confirm that the Lenovo Zhaoyang E43 Notebook PC was used as a special conference model for the CPPCC members during the two sessions, while Lenovo Zhaoyang E43 notebook also helped the two sessions successfully convened with the excellent performance of "zero fault", which was highly praised by the CPPCC members.

It is said that the biggest advantage of this product is safety. Its official introduction is as follows: "Zhaoyang E43 uses the industry's leading LTT security solution. It builds a perfect safety protection system for customers from five aspects of physics, operation system, data, identity and network. In physical safety, the shell is made of ABS engineering plastic, and the whole machine uses a close fitting keel design, which makes the fuselage more durable and effectively protects the core parts of the machine."

Today, it seems that "sturdy and effective protection of the core components of the machine" can not be said, but ensuring data security is certain, because the notebook can be turned into a bomb, and all data can be removed by physical means, even if it is sent to the CIA.

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Lenovo business

A month later, the complaint came to mind, and the object of complaint was Huicong net instead of the Lenovo. The teacher told the author that after the fire, their couple immediately demanded compensation from the Lenovo side. The Lenovo was not willing to commit anything at the beginning. Only in the investigation, they found the author of a legal newspaper, accepted the interview to expose the matter, and Lenovo immediately responded, indicating that he was in charge of settling the claim, but it didn't last long. After a week, Lenovo was not moving again, and the other party would not accept the call from the responsible person. In December 22nd, Mr. Chang called the Internet to complain about the fire in November.

So in December 22nd, the complaint phone was called to HC.

In December 29th, I contacted Mr. Chang again, hoping to get some photos of the fire as the layout of this article. But this time, the teacher refused to cooperate. He told the author, "I can't tell you anything. I have signed an agreement with Lenovo. I can't tell the media about the incident."

Compared with other enterprises, I really think that Lenovo is a smart enterprise. It is also a laptop battery problem. HP can only recall it when faced with similar problems. In May 2010 and May 2009, HP recalled 5400 and 70000 laptop computers respectively. In the middle of 2011, 162600 laptop batteries entered the recall list.

And Lenovo only compensates for the loss of a user, and then signs the confidentiality agreement.

I can not help but feel grateful for Mr. Chang. He has no children in his family. What the Lenovo notebook takes is only some furniture utensils, which can be compensated with money. If there is a sleeping child in the family, the loss and grief is to move a Jinshan to be unable to smooth away.

At the same time, he also made a sweat for the teachers and students of Juye No. 1 middle school. According to Chang teacher, they bought 400 units at once.

Apart from a small number of teachers, most of them are used in schools to prepare lessons for their home use. If any laptop's combustion function is activated, we may face irreparable losses.

Lenovo recall needs to be investigated

In the afternoon of December 29th, the author interviewed Li Wenke, the head of Lenovo's major client department. He said that if this happened, Lenovo would make compensation to users as soon as possible, so as to avoid causing trouble to users.

However, it is also necessary to carefully study whether or not to recall the products. Because we do not know whether the accident is the quality of individual products or the problem of product design may also be caused by improper use.