Identify Your Entry Points In Your Contacts.
The entry of communication plays a vital role in the outcome of communication.
If we cut in well, communication will be successful. If we do not cut well, we will not achieve the desired results.
So how can we accurately cut in communication?
First, try to seek intimacy and identity.
A person's first impression is the deepest feeling for others. Others can also see roughly the inner quality of a person.
Similarly, whether a person can be liked or not depends on whether he can get the approval of others and how he fits the emotional needs of others properly.
1. care for his nearest and dearest.
Everyone is always concerned about their closest people. If they find others are concerned about the people they care about, most of them will have a feeling of incomparable closeness.
Communication can take advantage of this common psychological inclination of people to cut into the distance between people who care about him most closely.
Kawano Ichiro, who has the same strength as former Japanese Prime Minister Sa Eisaku, will take advantage of this delicate psychology of people.
On one occasion, when Kawano Ichiro traveled in Europe and America, he met many friends who had not seen much for years in New York.
After the recent situation, the two left their addresses and telephone numbers in the country, knowing that each other has become a home.
That night, the first thing Kawano Ichiro went back to the hotel was a long distance call to Yonekura Kontata: "I am an old friend of Yonekura Kon. My name is Kawano Ichiro. We met in New York. Everything is fine with him.
"
Mrs. Micang didn't expect her husband to be so caring and considerate to her husband that he was moved to tears.
Yonekura Kon later learned and made a special trip to thank him.
2. build a sense of "compatriots" in his mind.
The sense of "compatriots" is also the sense of family.
Why is Guan Yu and Zhang Fei so faithful to Liu Bei in the romance of the Three Kingdoms?
The main reason is that when Liu and his acquaintance first became acquainted with them, they became sworn brothers.
The idea of "sibling" can be quickly established at the beginning of communication, so that the other party can relax its vigilance and accept itself as "one's own".
Tanaka Yoshihito is a well-known politician in Japan. He is very good at using people's intimacy and creating a warm communication environment to achieve the desired communicative effect.
On one occasion, he went to Hokkaido for a political tour. A man dressed very carefully and looked very much like a famous local figure walked out of the welcoming procession to greet him.
Tanaka Yoshihito hurried forward and held the man's hands tightly. He said enthusiastically, "ah, you worked hard.
Is your father all right? "
The man was so moved that he could not speak at the moment.
Tanaka Yoshihito's political tour was also a great success.
Afterwards, Tanaka Yoshihito's entourage was puzzled by the intimate act of the host. He could not help but ask, "who is that man?"
Tanaka Yoshihito's answer was unexpected: "how do I know, but everyone has a father!"
Tanaka Yoshihito's success in communication undoubtedly led to his choice of a better communicative entry point, namely, the rapid establishment of a sense of kinship in the man's mind, so that the man felt that he was a trustworthy and affable person, thus giving Tanaka Yoshihito a psychological sense of identity.
3. help him.
Passion helps most people.
In daily life, those who are warmhearted, honest, generous and helpful can always get good fame among their neighbors and colleagues.
Because people are usually willing to meet with these warmhearted people.
For example, if you help a neighbor upstairs to carry a gas, you can become a frequent visitor to his family. For a passenger who has just arrived, you will have more partners on your journey. A cup of tea for your busy colleague will be rewarded in good faith.
4. warm his heart with warmth.
It is generally believed that the period after the outbreak of the two sides' contradiction is the freezing point of communication.
But if one side can take the initiative to make a contrary gesture of goodwill, it will make the other person identify with you in amazement, exclamation, admiration, respect, and then turn your enemy into a friend.
The freezing point of communication has become the breakthrough point of successful communication.
When the founding president of the United States was a colonel, he led his troops in Alexander.
During the election of members of the parliament of the Republic of William Payne, there was a man who opposed the candidate supported by Washington.
At the same time, there was a confrontation between Washington and Penn on the point of election.
Washington spoke rudely, offended Payne, and Payne knocked Washington down with rage.
Washington's subordinates heard the news, and the crowd was angry, and the troops came over to prepare a lesson for Penn.
Washington stopped it on the spot and persuaded them to return to camp.
On the morning of the second day, Washington sent a note to Penn.
He was asked to come to a local inn as soon as possible.
Payne, with a heart of ill luck, came to the conclusion that Washington must have a duel with him, but unexpectedly, there was a feast in Washington.
When Washington saw Payne coming, he stood up to greet him, and smiled and stretched out his hand. He said, "Mr. Payne, it is human nature to make mistakes. It is a glorious thing to correct mistakes.
I believe yesterday was my fault, you have been satisfied to some extent.
If you think you can solve this problem, then hold my hand and let us make friends. "
Washington's passionate words touched Penn.
Since then, Penn has become a strong advocate of Washington.
Two, meet the psychological needs of the other party.
In communication, people have obvious personality psychology and universal psychology.
If we can cut into the communicative activities of people's common psychology, we can get satisfactory communication results.
People's common psychology includes: 1. praise psychology; 2. achievement psychology; 3. self glare psychology; 4. self-confidence psychology; 5. young psychology; 6. common interest psychology; 7. respectful psychology; 8. competitive psychology.
Wait.
To meet the psychological needs of others as a breakthrough point in communication is a shortcut to success in communication activities.
1. praise the law for satisfying people's approval psychology.
People have a need to show their own worth.
Sincere praise not only stimulates people's positive psychological feelings, gets psychological satisfaction, but also makes the commended people have an impulse to communicate.
Xiao Wang of a factory is a calligraphy enthusiast. He has always wanted to meet retired Zhao vice director and want to learn from him about calligraphy art. Unfortunately, there has been no opportunity.
Once, the trade union held the exhibition of calligraphy and painting for the veteran cadres. Xiao Wang went to visit.
Xiao Wang walked silently beside Zhao's deputy director. When he went to the exhibition of deputy director Zhao, Xiao Wang said to himself, "this works of Zhao deputy director is good, whether it is layout or the structure and style of the word, it seems to be alive but not messy."
"The writing changes are stagnant and not enough to open."
Next to Zhao deputy director of the interface said.
In this way, they speak naturally to you to comment on the next work.
The meeting between Xiao Wang and deputy director Zhao has achieved initial success.
2. motivation method satisfies people's achievement psychology.
People want to do their best job and achieve a commendable achievement. If this kind of achievement psychology can be stimulated by others, it will surely arouse his gratitude and reward psychology.
A farmer who came to visit my father often once said to me one of the most difficult words to remember in my memory.
He said, "for many years, I have been grateful to your father from the bottom of my heart, and regard your father's words as my magic weapon to become rich.
When I was in the poorest part of life, your father patted me on the shoulder and said, "baby, cheer up, it will always be sunny."
3., seek teaching methods to satisfy people's psychology of self glorification.
People have a sense of pride in their skills. If you want to get acquainted with these people, it is the most effective way to adopt the teaching method.
For example, Xiao Wang, who is fond of calligraphy in the previous example, is associate with Director Zhao deputy director: Xiao Wang took his calligraphy works to the director of Zhao's factory: "Zhao Lao, last time I heard you talk about calligraphy works, I felt a lot of benefits. I wrote several exercises myself, and I would like you to give me advice."
"Oh, let me have a look."
They talked about calligraphy.
From then on, Xiao Wang formed a happy relationship with Zhao deputy director.
4. appreciation method satisfies people's self-confidence.
A person is always convinced of his or her way of doing things in Chongxin. Sometimes he prefers to believe in facts he has always believed and is unwilling to accept corrections from others.
If you can appreciate what he likes, you can get his approval.
There was a set of furniture for the newlyweds.
One day, an acquaintance came to visit, saw the new furniture at a glance, looked at the furniture and bedroom layout with appreciative eyes, and repeatedly indicated that the furniture's color, style and room match were very harmonious.
The master's mood was extraordinarily cheerful and the atmosphere of conversation was very harmonious.
5. the method of lowering age can satisfy people's youthful psychology.
People want to be younger and more youthful in the presence of others.
If communication starts from satisfying young people's psychology, it will soon create a warm and harmonious atmosphere of communication, and open a convenient door for successful communication.
It is a typical example that Premier Zhou used to introduce the age of a foreign guest by "Gong" (kilogram kilometer or kilometer).
The 6. throw law satisfies people's common interest psychology.
In our life, we often hear such words: who can not say one to each other and meet the cow at the first meeting; who is very close to anyone and can't wait to wear a pair of trousers.
If you do not say one thing, you will have no common interests and hobbies.
People generally like to associate with people who have a common language with themselves, but people who have different interests tend to be less likely to succeed.
If you want to succeed in communication, you can start from finding common interests.
7. greeting law satisfies people's respect psychology.
In social interaction, respect is not only a manifestation of a person's reputation, but also a recognition of his virtue, conduct, knowledge and talent.
Whether the elderly or the young, the respectable and the humble expect others to respect themselves.
Therefore, people who know how to respect others, people feel good about him is a matter of reason.
And active greeting is the most convenient and simple way to express a person's respect for communication.
From a greeting to a communicative activity, nine times out of ten there will be a satisfactory result.
8. the concession method satisfies people's competitive psychology.
Let's take an example: a customer owes the 150 dollar Dieter Woolen Company.
One day, the customer rushed into Mr. Dieter's office angrily, saying that he would not only pay for the money, but would never buy anything from Dieter for the rest of his life.
After talking for nearly twenty minutes, Dieter went on to say, "I want to thank you for telling me about it. You did me a favor.
Since you can't buy us any more wool, I'll recommend some other woolen companies to you. We will write off your debts. "
Finally, the customer signed a larger order than ever before.
After his son was born, he was named dieter, and later he was a friend and customer of the dieter company.
Dieter's success lies in his wise concession and satisfying the opponent's competitive mentality.
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